FAQs
Retirement Insurance Planning FAQs
Find clear answers to streamline your post-career coverage.
What types of policies does PensionCover offer for retirees?
PensionCover provides tailored coverage paths for retired individuals, focusing on health protection, daily living expense support, and supplemental options designed to fit your post-career lifestyle and budget.
How do I start the application process with PensionCover?
You can begin by requesting a consultation via our website or by calling +41767311579. We’ll review your needs, explain plan features, and assist you in completing the necessary paperwork.
Can my spouse or partner be included in my plan?
Yes. Most of our retirement plans allow you to add a spouse or registered partner under a shared policy, ensuring both of you have consistent support.
How often can I review or change my coverage?
We recommend an annual review, but you may request adjustments at any time. Our team will help you adapt to life changes, health updates, or regulatory shifts.
What happens if I need to file a claim?
Our claims support team guides you step by step—collecting documentation, communicating with providers, and tracking your request until resolution.
Are there any hidden fees or commissions?
PensionCover maintains transparent fee structures. All charges are explained before you commit, and any commission arrangements are fully disclosed in writing.
Do I need a yearly membership to access support services?
No. Consulting services for plan selection and reviews are included with your coverage package at no extra membership cost.
Is PensionCover regulated in Switzerland?
Yes. Our office at 49 Kramgasse, 3011 Bern, Switzerland, operates under Swiss insurance regulations. Business ID CHE-630.456.745 confirms our registered status.
How quickly can I get coverage after applying?
Once your application is complete, approval and policy documents are typically issued within 7–10 business days, subject to provider review.
Can I cancel my plan if my circumstances change?
Yes. You may cancel or switch plans at any time. We’ll support you in transferring to a more appropriate option without unnecessary delays.
How does PensionCover protect my personal data?
We adhere to strict privacy standards. Your information is stored securely, accessed only by authorized staff, and never shared without your explicit consent.
Is there a minimum age to apply?
Applicants must be at least 55 years old to qualify for our retirement-focused policies.
Can I receive support in English or German?
Absolutely. Our advisors are fluent in both English and German to ensure clear communication and understanding.